Terms of Service

Effective Date: 25th May 2025

Welcome to OrderLens! These Terms of Service ("Terms") govern your access to and use of the OrderLens application and services (the "Service") operated by OrderLens LTD, a company registered in London, W2 ("we", "our", or "us").

By using the Service, you agree to be bound by these Terms.

1. Use of the Service

OrderLens provides a platform to process purchase orders by extracting data using AI against user-defined templates. Uploaded files and extracted data are stored temporarily for user access and download.

2. User Accounts

All user account creation and authentication are handled by our third-party identity provider, Clerk.com. By using the Service, you also agree to be bound by Clerk’s terms and policies.

3. Uploaded Content

You retain full ownership of any purchase orders you upload. You grant us a limited license to process and store these files solely for the purpose of providing the Service.

4. Payments

All billing is handled via Clerk.com and Stripe. You may be billed monthly or annually. By subscribing, you agree to the payment terms set by Clerk and Stripe.

5. Termination

We may suspend or terminate your access to the Service at any time if you breach these Terms. You may stop using the Service at any time.

6. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee the accuracy of extracted data.

7. Limitation of Liability

OrderLens LTD shall not be liable for any indirect or consequential damages arising from your use of the Service.

8. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England.

9. Changes to These Terms

We may update these Terms. If changes are significant, we will notify you.

Privacy Policy

Effective Date: 25th May 2025

OrderLens LTD (“we”, “us”, or “our”) is committed to respecting your privacy. This Privacy Policy outlines how we handle information in connection with the OrderLens application.

1. What Data We Collect

We do not collect or store personal data. All account data is managed by Clerk.com.

2. How We Use the Data

We use uploaded purchase orders and extracted data to provide the Service. We do not use your data for advertising or resale.

3. Data Storage and Retention

Files and data are stored securely and retained as long as your account is active or until you delete them.

4. Third-Party Services

We rely on Clerk.com and Stripe for identity and billing services.

5. Cookies and Tracking

We do not use cookies or tracking technologies.

6. Your Rights

For personal data, contact Clerk.com. You can delete your uploaded data any time within the application.

7. Security

We implement appropriate security measures, but cannot guarantee absolute security.

8. Changes to This Policy

We may revise this Privacy Policy periodically and notify users of significant changes.